State Farm® Insurance Agent Allen Kapofu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Hausmann
July 29, 2026
"Allen is always happy and ready to help you with a smile."
"Thanks so much for the amazing review, Amy! We really appreciate your support here in Pullman. Just reach out anytime if you need us - we’re here for you. "
Ayson Swim
July 29, 2026
"Excellent customer service from honesty to reliability. Helped me both trade in my car as well as saw to it that the used car I bought was taken care of as best as possible after being purchased."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Dalton McNeilly
April 5, 2026
"Allen is always very prompt, professional, and kind! If you're looking for insurance I couldn't recommend him enough!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
OTs
December 10, 2025
"great agent!"
isina K
October 8, 2025
"I’ve had a great experience with Allen. He is friendly, knowledgeable, and always willing to go the extra mile to make sure I understand my coverage options. He took the time to find the best plan that fit both my needs and my budget, which really set him apart from other agencies I’ve worked with in the past.
What I appreciate most is how responsive they are — whether I have a quick question or need to make a change to my policy, I can always count on a prompt reply. It’s clear the agency truly care about their clients and the community.
If you’re looking for a reliable, honest, and locally rooted insurance agency, I highly recommend State Farm."
"Irene, thank you so much for the kind words. We are pleased to hear that you were satisfied with our service."
Jenell Decker
September 24, 2025
"This agent is not trustworthy. He put my checking account in for my exhusbands payment. Then refused to refund me. Said my ex could pay me. I never agreed to this."
"Thank you for your feedback. I want to assure you that I take integrity very seriously and always act in good faith. While I cannot go into personal account details in a public forum, I remain committed to resolving any misunderstandings in a respectful and appropriate way. Please feel free to contact me directly so we can work toward a satisfactory resolution."
Colin Taylor
October 25, 2024
"Allen has been an excellent insurance agent forthe last 2 years. No real up selling pressure and handled my insurance transfer form California with ease."
"Thank you so much for your kind words, Colin! I'm glad we were able to make the transfer process as smooth as possible, without any pressure. Welcome to Washington! If you ever need assistance in the future, don’t hesitate to reach out! We're here to help. - Allen"
Donna Dupont
October 21, 2024
"Wonderful, friendly agent that will take care of all your home and auto insurance needs."
"Thank you, Donna! We're so glad to hear that you've had a great experience with our friendly team. Taking care of your home and auto insurance needs is what we’re here for, and it’s wonderful to know you feel well supported. We appreciate your trust and kind words! - Allen
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Rachel Alban
April 28, 2024
"Professional, quick & easy process to start a new policy. Allen is great to work with!"
"Rachel, thank you for your kind words! We're delighted to know that you found the process quick, simple, and that you had a great experience. Thank you for choosing us! -Allen
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Daniel McCloskey
June 21, 2023
"Of course insurance is not anyone’s favorite expense, but Allen was able to make sure that it wasn’t a head ache. He is a kind, affable, and hardworking agent who I would highly recommend!"
"Thank you so much for the amazing 5 star review, Daniel! We hope you have a amazing day – Allen!"
Elizabeth
April 7, 2023
"I Love Alan's services! After assessing my current insurance and asking me some questions, he saved me a bunch and showed me how I was being over insured! Thanks for your personal integrity, it's much appreciated!"
"Hi Elizabeth, thank you for the amazing review. We are always here to help our good neighbors. Please do not hesitate to give our office a call to speak with our team for any further questions or concerns! – Allen Kapofu "
Cara Brauen
January 22, 2023
"Talked to Madi Mendez and she was very helpful!"
"Thank you for the kind words about our amazing team member, Cara! Here at our agency, we are all about making insurance simple and easy to digest. If you have any follow-up questions, do not hesitate to give us a call. – Allen Kapofu
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Celly D
January 20, 2023
"Madisen was extremely helpful and friendly!"
"Thank you so much for your kind words Celly. Madisen is a valued team member, and I will make sure I pass on your kindness to here. I am also happy Madisen was able to help you with your insurance needs. If you ever have additional questions, give us a call! We are happy to help. – Allen Kapofu "
Zed Rodino
January 14, 2023
"I had a very positive experience speaking with Madisen. She provided me with a quote quickly and at a great price!"
"Thank you so much for the 5 – star review, Zed! Madisen is a valued member of our team. I will be sure to pass off your amazing feedback to her. Thank you for your kind words. – Allen
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Andrew Kent
January 14, 2023
"Madison was super friendly and professional when getting me a quote."
"Hey Andrew, we appreciate the review and are glad Madison could be of service. If you have any further needs or questions, please reach out! – Allen "
J Walker
November 30, 2022
"Allen is really nice, and he knows his stuff. Highly recommend!"
Chandler Wysup
September 15, 2022
"Allen and his team are amazing, thank you"
Daniela Angulo
April 9, 2022
"Allen is the most helpful insurance agent you will ever meet. He is ALWAYS on top of everything, and will check up on you to make sure all your insurance needs are met. I’ve been a client for several years and he never disappoints."
Daniel V
March 16, 2022
"Knowledgeable and helpful with friendly price, highly recommended!"
Joseph Juma
March 11, 2022
"Top notch service"
Barbara Stone
February 26, 2022
"What a wonderful experience to find an insurance agent who is knowledgeable, helpful and pleasant. This is the way a business should be run. Allen took care of our needs quickly and painlessly and saved us a lot of money in the process. We're so grateful to him for his wonderful work."
Allison Draffin
October 5, 2021
"Every time I have had a question or concern Allen has taken the time to work with me. He’s never made me feel rushed. Great person to work with!"
"Thanks Allison, We love working with you and taking care of your family! Thank you for your business and trust."
YoonKi Hong
August 28, 2021
"It was great experience for 4 years in Pullman. Great supports for car accident and insurance management."
"Yoon-Ki, It was a pleasure serving you. Thank you for trusting our team with all your insurance needs."
Scott Zaval
June 28, 2021
"Allen has been super helpful and one of the best insurance agents we've had."
"Thank you Scott for the awesome review. We appreciate your valued trust and business!"
Justin Marley
May 9, 2021
"Quick to respond to needs and questions. Good rates for four drivers."
"Justin, thank you for taking the time to share your experience with our agency. It is our pleasure to be able to assist you with any of your insurance questions and needs!"