State Farm® Insurance Agent Allen Kapofu
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Dalton McNeilly
April 5, 2026
"Allen is always very prompt, professional, and kind! If you're looking for insurance I couldn't recommend him enough!"
OTs
December 10, 2025
"great agent!"
isina K
October 8, 2025
"I’ve had a great experience with Allen. He is friendly, knowledgeable, and always willing to go the extra mile to make sure I understand my coverage options. He took the time to find the best plan that fit both my needs and my budget, which really set him apart from other agencies I’ve worked with in the past.
What I appreciate most is how responsive they are — whether I have a quick question or need to make a change to my policy, I can always count on a prompt reply. It’s clear the agency truly care about their clients and the community.
If you’re looking for a reliable, honest, and locally rooted insurance agency, I highly recommend State Farm."
Jenell Decker
September 24, 2025
"This agent is not trustworthy. He put my checking account in for my exhusbands payment. Then refused to refund me. Said my ex could pay me. I never agreed to this."
Colin Taylor
October 25, 2024
"Allen has been an excellent insurance agent forthe last 2 years. No real up selling pressure and handled my insurance transfer form California with ease."
Donna Dupont
October 21, 2024
"Wonderful, friendly agent that will take care of all your home and auto insurance needs."
Rachel Alban
April 28, 2024
"Professional, quick & easy process to start a new policy. Allen is great to work with!"
Daniel McCloskey
June 21, 2023
"Of course insurance is not anyone’s favorite expense, but Allen was able to make sure that it wasn’t a head ache. He is a kind, affable, and hardworking agent who I would highly recommend!"
Elizabeth
April 7, 2023
"I Love Alan's services! After assessing my current insurance and asking me some questions, he saved me a bunch and showed me how I was being over insured! Thanks for your personal integrity, it's much appreciated!"
Cara Brauen
January 22, 2023
"Talked to Madi Mendez and she was very helpful!"
Celly D
January 20, 2023
"Madisen was extremely helpful and friendly!"
Zed Rodino
January 14, 2023
"I had a very positive experience speaking with Madisen. She provided me with a quote quickly and at a great price!"
Andrew Kent
January 14, 2023
"Madison was super friendly and professional when getting me a quote."
J Walker
November 30, 2022
"Allen is really nice, and he knows his stuff. Highly recommend!"
Chandler Wysup
September 15, 2022
"Allen and his team are amazing, thank you"
Daniela Angulo
April 9, 2022
"Allen is the most helpful insurance agent you will ever meet. He is ALWAYS on top of everything, and will check up on you to make sure all your insurance needs are met. I’ve been a client for several years and he never disappoints."
Daniel V
March 16, 2022
"Knowledgeable and helpful with friendly price, highly recommended!"
Joseph Juma
March 11, 2022
"Top notch service"
Barbara Stone
February 26, 2022
"What a wonderful experience to find an insurance agent who is knowledgeable, helpful and pleasant. This is the way a business should be run. Allen took care of our needs quickly and painlessly and saved us a lot of money in the process. We're so grateful to him for his wonderful work."
Allison Draffin
October 5, 2021
"Every time I have had a question or concern Allen has taken the time to work with me. He’s never made me feel rushed. Great person to work with!"
YoonKi Hong
August 28, 2021
"It was great experience for 4 years in Pullman. Great supports for car accident and insurance management."
Scott Zaval
June 28, 2021
"Allen has been super helpful and one of the best insurance agents we've had."
Justin Marley
May 9, 2021
"Quick to respond to needs and questions. Good rates for four drivers."
Tiffany Firestone
April 8, 2021
"I know nothing about insurance for the most part. Let’s start there. I was with another insurance company for years and after speaking with friends (two separate individuals who actively recommended Allen directly), I realized State Farm could offer me similar coverage for almost half the cost. I submitted an online quote and Allen was quick to respond and offer time to talk through everything. It took me a month to finally call, but when I did Allen was so open and friendly. He explained what the coverage meant, what my friends meant by their coverage, where costs were coming from, and got me changed over to State Farm so quickly. He was great about answering all of my what if or possible future scenario questions.
I’ve emailed or called him multiple times since beginning my policy and he’s been so quick to respond. I sent an email and he promptly followed up with a call - after 5pm! As someone who works 8-5, I appreciated Allen’s flexible schedule and willingness to support. It’s been a very short amount of time officially working with Allen, but his work and caring style is a complete breath of fresh air compared to my last insurance company! My two friends were right! Allen is a delight to work with."
Jason Jones
April 5, 2021
"I have been with State Farm out of the Pullman office a couple yrs now and I honestly could not be happier with the service and or the up beat ALWAYS courteous attention I receive from Allen and other employees. I would recommend to anyone in a heartbeat! 10 stars!"